Frequently Asked Questions
Orders
As long as your order is not yet on its way, you can make changes or cancel it. If you have any question, just let us know!
As soon as we have shipped your order, you will receive an email from us with your tracking number. With this number you can track the current status of your delivery online and always know exactly where your package is.
Yes, you will receive an order confirmation email as soon as you have completed your order. Please also check your spam folder in case you don't find the email right away.If you still can't find it, don't worry! You can contact our customer service, always happy to help.
Shipping and Returns
Shipping terms and costs may vary depending on your delivery location and order quantity. To find out all the details, just the information listed at "Shipping and Returns" in our footer.
The delivery time depends on your location. Usually shipping within Germany takes 2-3 business days.
You can return an order within 14 days after receiving the shipment. You can find the return link here: Declare a Return
Currently we do not offer international shipping. However, you are welcome to sign up for our newsletter to receive updates on this topic and to learn when we offer international shipping.
After you receive your shipment, we recommend that you first check to see if it arrived safely. If you notice any damage to the packaging, it would be helpful to take photos of it before opening. If you also notice damage to the contents after opening, please take photos and inform our customer service immediately. Your satisfaction is important to us, and we will be happy to assist you if you need any support.
With the shipping confirmation, a DHL tracking number is automatically generated, which you can check on the DHL homepage. If your package has not arrived after more than 10 days, please contact us.
Payment Options
Currently, you can choose from several payment options to complete your order. These include PayPal, credit card, Sofortüberweisung, Google Pay and Apple Pay.
Customer Reviews
Just send us a direct message on Instagram and we will read your message with great pleasure. Whether you have praise, suggestions, questions or ideas for improvement - we are looking forward to hearing from you!
Sizes
If you are not sure about your size, no problem! Just check our chart:
International size:
XS, S, M, L, XL
EU size: 34, 36, 38, 40, 42
Chest (cm): 80, 84, 88, 92, 96
Waist (cm): 66, 69, 72, 76, 80
Hips (cm): 89, 93, 97, 100, 103
How to measure correctly:
Chest circumference: Place the tape measure horizontally under your armpits and measure over the strongest part of your chest.
Waist circumference: Measure your waist circumference at the level of your natural waist, i.e. between the highest point of your hipbone and your lowest ribcage.
Hip circumference: Put the tape measure around your hips and measure the circumference at the strongest point of your buttocks.
If you are still unsure or want individual advice, just write us.
At the moment, we don't have any plus sizes in our range yet. But don't worry, this is definitely something we're keeping an eye on as we continue to expand our range. Feel free to let us know what products and sizes you're interested in. We're a young start-up and we're excited to learn from our customers and what they want. Be sure to keep an eye on our website and social media channels so you're always up to date and don't miss any news. We are working hard to expand our range and always have new great products for you.
To give you an indication of how certain garments will turn out, we've included details on the product page under "Fit" when we have specific recommendations. Otherwise, the garments will fit true to size. If we describe a product as "Oversize", it will fall accordingly larger. To get an oversize look you simply have to order your normal size.
We are currently working on creating a blog for this and more interesting topics. Sign up for our newsletter to stay updated on our progress. You can always contact our team at any time if you have specific questions or would like personal recommendations. We're always here to help and support you in the best way possible.