1. Scope

These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts concluded between SYSTR Dancewear GmbH (hereinafter referred to as "seller") and the customer (hereinafter referred to as "customer") via the online store for dancewear (www.systrdancewear.com) (referred to as “online store”).

2. Conclusion of contract

2.1 By submitting an order in the online store, the customer makes a binding offer to purchase the selected products.

2.2 The seller reserves the right to accept the customer's offer within 10 working days after the order. The seller accepts the offer through an order confirmation by e-mail or by dispatch of the ordered products.

2.3 The contract is only concluded upon acceptance of the customer's offer by the seller.

3. Prices and terms of payment

3.1 All prices in the online store are final prices in Euros and include the statutory value added tax.

3.2 The customer can make payment via Paypal, credit card and Apple Pay. The seller reserves the right to refuse certain payment methods and to offer alternative payment methods.

3.3 The customer makes sure to pay the purchase price and any shipping costs incurred in full and on time.

4. Delivery and shipping conditions

4.1 The delivery of the ordered products will be made to the delivery address provided by the customer.

4.2 The delivery time is usually 3 to 5 working days after receipt of payment, unless otherwise agreed.

4.3 The costs for delivery amount to 3.90 Euros and are covered by the customer. Delivery is free of charge from a purchase value of 65.00 Euros.

4.3 If goods are delivered with obvious transport damage, the customer shall immediately complain about such defects to the delivery agent and immediately contact the seller. After the expiry of the cancellation period, there is no longer any possibility to claim the transport damage.

5. Returns

5.1. A returned item must be in the same condition in which it was received in accordance with the seller's return policy. This means that the item should show no signs of use and should be in its original packaging (polybag) with hangtag. If this is not the case, only a partial refund will be made, or cleaning/repair/replacement charges will apply. The seller is not obliged to take back obviously used goods. Value compensation may be demanded for damage to the goods caused by the customer.

5.2. In the case of returns, the customer shall bear the return costs with an amount of 2.90 Euros, which shall be retained by the seller. This regulation is valid as long as the delivered goods correspond to the ordered goods.

6. Right of withdrawal

6.1 The customer has a statutory right of withdrawal. The customer has the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which the customer or a third party named by the customer who is not the carrier receives the goods (or the last goods, partial consignment or piece in the case of a contract for several goods of a uniform order).

6.2. In order to exercise the right of withdrawal, the customer must inform the seller of the decision to withdraw from the contract by means of a clear declaration (eg a letter sent by post or e-mail).

SYSTR Dancewear GmbH

Rhine promenade 11

40789 Monheim

hello@systrdancewear.com

6.3. If the contract is revoked, the seller shall reimburse the customer all payments for the purchased goods, including the delivery costs (with the exception of additional costs resulting from the fact that the customer has chosen a type of delivery other than the standard cheapest delivery offered ), without undue delay and at the latest within fourteen days from the day on which the seller received the notification of your revocation of the contract. For this repayment, the seller shall use the same means of payment that was used in the original transaction, unless expressly agreed otherwise; in no case shall any fees be charged for the repayment. The seller may refuse repayment until the goods have been returned or until the buyer has provided proof that the goods have been returned, whichever is the earlier. The customer shall return or hand over the goods to the seller without undue delay and in any event no later than fourteen days from the day on which the customer notifies the seller of the cancellation of this contract. The time limit is met if the buyer sends the goods before the expiry of the fourteen - day period. The buyer shall bear the costs of the return shipment. The buyer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

7. Warranty

7.1. The seller shall be liable without limitation insofar as the cause of the damage is based on an intentional or grossly negligent breach of duty by the seller or a legal representative or agent of the seller. The warranty for defects in the purchased goods shall be governed by the statutory provisions. This applies irrespective of the customer's statutory right of withdrawal.

7.2.The warranty period for the customer is two years from delivery of the goods.

7.3. The seller does not assume any procurement risk even in the case of a purchase contract for a generic good. Rather, the seller's delivery obligation is limited to the respective stock of goods. In the event of non-availability of the goods complained about, the seller will immediately refund any advance payment made by the customer.

7.4. The seller shall not be liable for defects in the delivered goods caused by the goods having been handled improperly or having been altered in a manner not approved by the seller. The same applies in the event that the customer has not followed the instructions for the treatment and care of the goods (eg washing or drying instructions).

7.5. The customer should assert his warranty claims, stating the order number, his name and address and briefly stating the reasons, by contacting the customer service by e-mail. At the request of the seller, the customer shall send the defective goods for inspection at the expense and risk of the seller.

8. Limitation of liability

The seller shall only be liable for damage attributable to gross negligence or intention on the part of the seller. Liability for slight negligence is excluded, unless it concerns the violation of essential contractual obligations.

9. Data protection

Personal data is processed in accordance with the applicable data protection regulations.

10. Contract language

The language available for the conclusion of the contract is German and English.

11. Gift vouchers

11.1. Gift vouchers are vouchers that can be purchased at www.systrdancewear.com . With the purchase of a gift voucher or the use of a gift voucher, the terms and conditions ("General Terms and Conditions") are accepted. The vouchers can only be purchased and redeemed in the online shop (www.systrdancewear.com). The voucher can be used to pay for the total value or part of the value of the selected item(s). If the credit of a voucher is not sufficient for the order, the difference can be settled with the payment options offered.

11.2. When ordering a gift voucher, the customer is obliged to provide a correct e-mail address for delivery. If the address provided cannot be confirmed, the seller reserves the right to withhold delivery of the voucher.

11.3. Vouchers can only be redeemed before the order process is completed. The credit balance of a voucher is neither paid out in cash nor does it earn interest.

11.4. The voucher is valid for 3 years from the date of purchase. After the expiry date, the voucher cannot be used for purchases or become reactivated, nor can the remaining value be refunded. The voucher can be used within the three-year period until the balance is zero. The voucher can only be redeemed in the currency in which it was purchased.

11.5. The voucher is excluded from exchange. The statutory right of withdrawal remains unaffected.

11.6. If the customer uses his right of withdrawal for items purchased with a voucher, he will first receive a chargeback of the (partial) amount he paid with the voucher and the voucher will be reactivated for the amount of the voucher.

12. Applicable law

12.1. The law of the Federal Republic of Germany shall apply. Mandatory regulations of the state in which customers who are consumers have their habitual residence remain unaffected. For consumers within the European Union, the law of the consumer's place of residence may also be applicable, provided that mandatory consumer law provisions are involved.

12.2. The application of the United Nations Convention on Contracts for the International Sale of Goods (UN Sales Convention) is excluded, including in cross-border delivery transactions.

12.3. The place of jurisdiction for all legal disputes is the seller's place of business, insofar as the customer is an entrepreneur, a legal entity under public law or a special fund under public law. If the customer does not have a place of residence in Germany or in another country of the European Union, the seller's place of business shall also be the place of jurisdiction. In all other cases, the statutory place of jurisdiction shall apply.